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Registration
  1. If you have questions about registering a Claim or the Settlement, click here to access the FAQ page of this Website.

  2. November 5, 2005 is the Claim submission deadline. Claims cannot be accepted after this deadline.

  3. Do NOT register a claim if you were an Intermediate Purchaser or Consumer of Vitamins in the relevant Purchase Periods.

  4. Register a claim ONLY if you were a Direct Purchaser or Distributor who purchased Vitamins in Canada during the relevant Purchase Periods, and took delivery of the Vitamins in Canada during the relevant Purchase Periods.

  5. To register a Claim:

    1. Review the Master List carefully prior to registering a Claim as the Settlement prohibits submission of more than one Claim in respect of the same Vitamin purchases. Click here to review the Master List.

    2. If you received a letter from the Administrator with a login name and password provided, click here to register a Claim for Vitamins purchased from the Settling Defendant named in the letter.

    3. Each Claim requires its own login name and password. Choose a distinct login name and password for each Claim. You are responsible for maintaining the security of this information. Please protect it.

    4. To register a New Claim, click here.

    5. If you have already registered a Claim, click here to amend any part of a Claim prior to the November 5, 2005 Claim deadline. After the deadline, only contact information may be amended.

  6. After registering a Claim:

    1. It is important to keep all contact information for each Claim up-to-date as the Administrator may need to contact you in order to evaluate your Claim. Select item 5.5 above to amend contact information.

    2. Please return to www.vitaminsclassaction.com on a regular basis as we will amend the Frequently Asked Questions section of the Website, and update the Website with news and Court approved documents throughout the administration of the Settlement.

    3. The Administrator will evaluate each Claim according to the terms of the Settlement.

    4. If you have not received a rejection letter from the Administrator, you should assume your claim has been accepted. However, claims from excluded customers, who may have settled with one or more defendants, are still under review by the Administrator.

    5. The Administrator's decision is subject to appeal. The deadline to file a Notice of Dispute Form to appeal the Administrator's decision to the Referee is April 10, 2006. Click here to download the Notice of Dispute Form.

  7. Use the Forms section of the Website only if you do not have access to a computer with a connection to the Internet.

     

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Deloitte, one of Canada's leading professional services firms, provides audit, tax, consulting, and financial advisory services through more than 6,100 people in 47 offices. Deloitte operates in Quebec as Samson Belair/Deloitte & Touche s.e.n.c.r.l. The firm is dedicated to helping its clients and its people excel. Deloitte is the Canadian member firm of Deloitte Touche Tohmatsu.

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Terida Systems Inc. operates the Online Claims System in the Canadian Vitamins Class Actions National Settlements and hosts the System in its secure server environment on behalf of Deloitte & Touche LLP.